Privacy Policy

Privacy Policy

Introduction

Welcome to https://in-home-aide-lozano-texas.primarycareaid.com (hereinafter referred to as “In-home aide Lozano Texas,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, disclosure, and management of information we receive from users of our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to external links, third-party applications, or services you may access from our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy is relevant when:

  1. You utilize our applications, services, or products as an authorized user.
  2. You visit our website(s) linked to this statement.
  3. You subscribe to receive communications from us via email, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information to enhance your experience and provide quality services. This includes:

  • Account Information: Details related to your user account creation, including usernames, passwords, and contact preferences.
  • Payment Information: Credit/debit card details, billing addresses, and transaction history for processing payments.
  • Financial Information: Banking information required for financial transactions and services.
  • Purchase Information: Records of products or services you have purchased from us.
  • Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and personalization.
  • Location Data: Geolocation data to provide location-based services and tailor content.
  • Feedback: Comments, reviews, and responses provided by users regarding our products and services.
  • Social Media Information: User profiles, interactions, and content shared on social media platforms when you choose to connect with us through them.
  • Product Information: Details about products or services you have shown interest in or purchased.

We collect this data through various means: user forms, account settings, direct interactions, automated tracking technologies (such as cookies), and third-party service providers who assist us in providing our services.

Cookies

We employ cookies to enhance your experience on our website and improve our services:

  • Strictly Necessary: These cookies enable core functionalities, such as logging in, navigation, and page rendering.
  • Preference: They store user preferences for a personalized experience.
  • Analytics: Used by analytics tools to track site usage, performance, and behavior for optimization purposes.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purpose it was collected or as required by law. Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize your data from our systems and servers.

Security Measures

In-home aide Lozano Texas implements robust security measures to safeguard your personal information:

  • Encryption: We use encryption protocols for data at rest and in transit to protect against unauthorized access.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  • Access Controls: Our systems have access controls to ensure only authorized personnel can access sensitive data.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data, please contact us at the address provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access: Request access to the personal information we hold about you.
  • Rectification: Ask for corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data under certain circumstances.
  • Restriction: Limit our processing of your data in specific situations.
  • Portability: Receive a copy of your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific or all purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise any of these rights, please contact our Data Privacy Team at the details provided below. We will respond to your request as quickly as possible and within applicable legal timeframes.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage users to review it periodically for the latest information.

Contact Information

If you have questions about our privacy practices, would like to access or correct your personal data, or wish to exercise any of your rights, please contact us:

  • Email: [email protected]
  • Address: In-home aide Lozano Texas, Privacy Team, [Your Address]

We appreciate your trust in us, and we are committed to maintaining the highest standards of data protection.